1.
Mulyawan SA, Yudha RTB, Komaladewi R, Kaltum U. The Influence Of Service Failure Severity On Brand Forgiveness Study On Telkomsel Users. Eqien [Internet]. 2024 Sep. 13 [cited 2025 Sep. 21];13(03):301 – 311. Available from: https://www.stiemuttaqien.ac.id/ojs/index.php/OJS/article/view/1825